Contact & Support

Need help? We're here for you.

General Support

For all inquiries, technical issues, or general questions:

support@stelliesmarketplace.co.za

Response time: Within 24-48 hours

Account Issues

Login problems, password reset, account deletion

Subject: Account Issue

Report Problems

Scams, inappropriate content, policy violations

Subject: Report

Technical Issues

Bugs, errors, features not working correctly

Subject: Technical Issue

General Inquiries

Questions about features, policies, or partnerships

Subject: Question

Safety Guidelines

•Always meet in public places on campus during daylight hours
•Bring a friend to transactions when possible
•Never share personal financial information (bank details, passwords)
•Trust your instincts - if something feels wrong, walk away
•Inspect items carefully before completing transactions
•Report suspicious activity immediately

Quick Links

→Terms of Service →Privacy Policy

When contacting us, please include:

• Your account email address
• A clear description of the issue
• Screenshots if applicable
• Any relevant listing or user IDs